Legal

Terms of Service

Effective date: May 12, 2026

These Terms govern access to and use of the Dash Chrome extension and Fixed Point Holdings LLC services (the "Service"). If you accept these Terms on behalf of a dealership, you represent that you have authority to bind that dealership.

1. The Service

The Service consists of a Chrome browser extension that reads dealer management system ("DMS") content on the user's screen and presents preventive-maintenance recommendations and reports, together with the supporting Fixed Point servers, license validation API, and updates distributed via the Google Chrome Web Store.

2. License

Subject to these Terms and the dealership's paid subscription, Fixed Point grants the dealership and its authorized service-advisor users a non-exclusive, non-transferable, revocable license to install and use the Service for internal business purposes.

You may not:

  • Reverse engineer, decompile, or attempt to extract source code beyond what is permitted by applicable law.
  • Resell, sublicense, lease, or distribute the Service to anyone outside your dealership.
  • Use the Service in violation of law, OEM warranty rules, or the dealership's agreements with its DMS vendor.
  • Use automated means to abuse the license validation system or share license keys across unrelated dealerships.

3. Your DMS and account responsibilities

  • You are responsible for maintaining valid credentials and licenses for the DMS the Service reads from (e.g., DealerTrack). The Service does not provide DMS access.
  • You are responsible for your users and the actions they take with recommendations generated by the Service.
  • The Service produces recommendations only. Final service decisions and customer-facing pricing remain the dealership's responsibility.

4. Subscription, fees, and billing

  • Subscription fees and terms are set out in the written Order or Subscription Agreement between Fixed Point and the dealership.
  • Fees are billed in advance on the cycle specified in the Order. Fees are non-refundable except where required by law.
  • We may change pricing for renewal terms with at least 30 days' notice.

5. Data

  • Data inside the browser stays in the browser. The Service does not transmit customer-identifying information to Fixed Point.
  • License key and a randomly generated install UUID are sent to Fixed Point to validate the dealership's subscription, as further described in the Privacy Policy.
  • Fixed Point does not claim ownership of dealership or customer data.

6. Updates and availability

  • The Service is delivered via the Google Chrome Web Store and updates automatically through that channel. Fixed Point does not push code to dealer machines outside that channel.
  • Fixed Point targets high availability for api.getfixedpoint.com but does not guarantee uninterrupted operation. The Extension is designed to remain usable for a 48-hour offline grace period after a successful license validation.

7. Acceptable use

You will not use the Service to:

  • Process data unrelated to legitimate dealership service operations.
  • Attempt to bypass DealerTrack or Cox Automotive security controls.
  • Reverse the Service into a write-tool against a DMS the dealership is not authorized to modify.
  • Train third-party machine-learning systems on the Service's output without our written consent.

8. Suspension and termination

  • We may suspend or terminate licenses for non-payment, violation of these Terms, or material risk to the integrity of the Service or other dealerships.
  • Either party may terminate the subscription as set out in the Order. Upon termination, license validation will fail and the Extension will deactivate on next validation check.

9. Confidentiality

Each party will protect the other's non-public information disclosed in connection with the Service using the same care it uses for its own confidential information, but in no case less than reasonable care. Confidentiality survives termination for two (2) years.

10. Intellectual property

The Service, including all software, documentation, and recommendation logic, is and remains the property of Fixed Point. No rights are granted except as expressly set out in these Terms. Feedback you provide may be used by Fixed Point without restriction.

11. Disclaimer

The Service is provided "as is." To the maximum extent permitted by law, Fixed Point disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and accuracy of recommendations.

The Service's recommendations are advisory; you are responsible for verifying applicability to each vehicle and customer.

12. Limitation of liability

To the maximum extent permitted by law:

  • Fixed Point's aggregate liability arising out of or relating to the Service in any 12-month period will not exceed the fees the dealership paid to Fixed Point for the Service during that period.
  • Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenue.
  • These limits do not apply to a party's confidentiality breaches, indemnification obligations, or fraud or willful misconduct.

13. Indemnification

Each party will defend and indemnify the other against third-party claims arising from its own breach of these Terms, gross negligence, or willful misconduct, subject to prompt notice and reasonable cooperation.

14. Governing law and disputes

These Terms are governed by the laws of the State of Utah, excluding its conflict-of-laws rules. Disputes will be brought exclusively in the state or federal courts located in Salt Lake County, Utah, and each party consents to that jurisdiction and venue.

15. Changes

We may update these Terms from time to time. Material changes will be posted at this URL with an updated effective date and will apply to renewals beginning after that date.

16. Contact